Privacy Return Warranty Policy

Privacy Policy
At FlexxPoint Gutter Cover LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.
Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Browsing Information: IP address, browser type, operating system, and pages visited on our website.

How We Use Your Information
The information we collect is used for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website and services.
  • To send you promotional materials and updates (if you have opted in to receive them).

Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • To trusted third parties who assist us in operating our website, processing payments, conducting our business, or servicing you.
  • When required by law or to protect our rights, property, or safety.

Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture certain information.
Your Choices
You can choose to:

  • Opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
  • Disable cookies through your browser settings, although this may affect the functionality of our website.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

 

Return Policy
FlexxPoint Gutter Cover LLC, accepts returns within 30 days of delivery for items in new, unused condition with original packaging.

Non-Returnable Items:

  • Customized or special-order products.
  • Items damaged due to installation or misuse.
  • Products returned after 30 days.

Return Process 

  • Contact our support team at FlexxPointDirect@gmail.com with your order number and reason for return.
  • We'll provide a return authorization and shipping instructions.
  • Once we receive and inspect the item, you'll receive a refund within 7 business days. 

Refunds

  • Refunds can only be issued to the original payment method. 

Changes to This Return Policy
We may update this Return Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

 

50-Year Warranty Policy

Material & Workmanship FlexxPoint Gutter Covers, LLC guarantees that FlowGuard Gutter Covers will be free from defects in materials and craftsmanship for a period of 50 years from the date of original purchase. This warranty applies to the original buyer or contractor’s customer, when installed by a qualified professional. FlowGuard Gutter Covers are manufactured from high-grade aluminum designed to resist rust, cracking, splitting, and warping under normal environmental conditions.

Performance Guarantee We stand behind the engineered performance of our gutter protection system. FlowGuard Gutter Covers are designed to keep your gutters and downspouts clear of leaves, pine needles, seed pods, and other small debris—helping ensure consistent water flow. When installed correctly and maintained properly, we guarantee full water capture and no overflow for 50 years.

Warranty Limitations This warranty does not cover 

  • Improper installation or use with faulty gutter systems.
  • Damage due to severe weather, falling branches, or other natural events.
  • Labor costs or secondary damage resulting from product failure or removal.

Warranty Claim To process a claim, FlexxPoint Gutter Covers, LLC may request:

  • Proof of Purchase 
  • Photos of the installation

Contact our support team at FlexxPointDirect@gmail.com with your order number and description of your issue.

  • We'll provide a warranty return authorization and shipping instructions.
  • Once we receive, evaluate, and approve your warranty claim, you'll receive a refund within 7 business days. 

Changes to This Warranty Policy
We may update this Warranty Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.